About Me

Professional Summary

Experienced Production Support Engineer with a strong background in system reliability, observability platforms, and proactive infrastructure monitoring. Proven track record of implementing modern logging and monitoring solutions using industry-standard tools. Skilled in full-stack development, database management, and creating scalable technical solutions that prevent incidents before they occur. Expert in troubleshooting complex distributed microservices architectures and implementing comprehensive monitoring strategies.

Key Achievements

Observability Platform Implementation

  • Designed and implemented comprehensive observability platform using Docker, Grafana, Tempo, and Prometheus, revolutionizing system monitoring capabilities
  • Migrated from manual log access to automated log aggregation using Loki with S3 storage, dramatically improving operational efficiency
  • Implemented OpenTelemetry standards across .NET services, establishing foundation for distributed tracing and improved debugging capabilities

System Reliability & Monitoring

  • Built self-monitoring system with automated health checks and alert notifications for Docker container status
  • Reduced incident response time by providing centralized logging and real-time system visibility
  • Currently expanding platform to additional services, demonstrating scalability and adoption success

Professional Experience & Responsibilities

  • Monitor and maintain production system health and performance across distributed microservices architecture
  • Troubleshoot complex technical issues using systematic methodology with focus on root cause analysis
  • Collaborate cross-functionally with development, operations, and business teams to resolve production issues
  • Design and maintain alert systems for proactive issue detection and create operational runbooks with clear technical documentation

Certifications

  • Microsoft Certified: Azure Data Fundamentals (March 2026)
  • Microsoft Certified: Azure Fundamentals (February 2026)

Technical Skills

  • Docker
  • Grafana
  • Prometheus
  • Tempo
  • Loki
  • OpenTelemetry
  • Azure
  • JavaScript/Typescript
  • C#/.NET
  • React.js
  • Angular
  • SQL Server
  • REST APIs
  • Bash Scripting
  • Git
  • Kafka

Infrastructure & DevOps: Docker, Azure App Services, S3, VM Management, Container Orchestration
Programming Languages: JavaScript, SQL, C#/.NET, Bash Scripting
Databases: SQL Server, Database Query Optimization, Performance Tuning
Web Technologies: React.js, Angular, REST APIs, HTML/CSS
Monitoring & Observability: Grafana, Prometheus, Tempo, Loki, OpenTelemetry, Log Aggregation, Distributed Tracing, Alert Systems, Performance Monitoring
Cloud Platforms: Azure, Cloud Infrastructure Management